Free Shipping Policy:
Delivery Confirmation & Tracking:
Please be sure that your address is correct and accurate.
Returns & Refunds:
- If a product received damaged or defective Herbspro India will issue refund for the product or will arrange replacement based on the customer choice. Provided, if the product damage is reported within 2 days from time of delivery of the product otherwise there will not be return of the product.
- If product is received damaged a photograph should be sent to customer support of Herbspro India, it will have reviewed by the customer support team and arrangement for replacement or refund will be done only after the customer support team verifies the damage/defective.
- For some of the products which have the policy of non-returnable after delivery will not be considered for return.
- If the customer wants to return the non-returnable product, then restocking fee will be collected which is 25% of the price of the product. A restocking fee will be collected after communicating with the customer only.
Customer Returns or Refuses any shipments:
- Returned products must be unopened and sealed, unless defective and refused shipments.
- They must be returned within 30 days.
- We will not charge any restocking fee.
- We will not refund the shipping charges.
- Once a product is returned, refund amount will be credited back to your account within 7 business days.
- After 30 days, no returned products will be credited.